Frequently asked questions

You can pay with Dankort, Visa, Mastercard, MobilePay, Apple Pay and Klarna. Which options apply to your country are shown at checkout. Payment is only charged when we dispatch your order.

Contact us as soon as possible at info@jaafit.com with your order number. If the order has not yet been shipped, we will do our best to change or cancel it.

You can also withdraw your order directly via our withdrawal form.

Discount codes generally cannot be combined with promotional prices, as the discount is already deducted from the price. You can always see the final price at checkout before you pay.

For pre-orders, payment is only charged when we dispatch your order. The expected dispatch date is shown on the product page.

Yes. All prices include VAT and are shown in the currency for your country. The final price including any shipping is shown at checkout before you pay.

We aim to dispatch all orders within 24 hours, and your package is normally delivered 1–3 business days after ordering. During busy periods there may be slightly longer delivery times.

In Denmark, delivery to parcel shops costs 29 kr. and is free for purchases over 600 kr. Home delivery costs 45 kr.

In Sweden there is free shipping over 900 kr., in Norway over 850 kr., in Poland over 360 zł and in the euro countries over 85 €. The exact shipping price for your country is always shown at checkout.

We ship with GLS and DAO. You will receive an email with track & trace as soon as your package has been dispatched, so you can follow it all the way to delivery.

We ship to Denmark, Sweden, Norway, Finland, Germany, Austria, the Netherlands, Belgium, Luxembourg, France, Spain, Portugal and Poland.

If there is no space at the delivery location, the package will be moved to the nearest pickup point, and you will be notified. If problems occur, you are always welcome to contact us.

You have 35 days right of withdrawal from the day you receive your item.

Black November: For purchases from 30/10 through 30/11 2026, the return period is extended until 15/01 2027.

It is free to return. Notify us via our returns portal, and you will receive a free return label. You then have 35 days to send the item back.

Pack the item securely – preferably in the original packaging – and optionally include a copy of the order confirmation.

We refund without undue delay and at the latest 35 days after we have received your notice of withdrawal. The money is transferred using the same payment method you used for the purchase. We may withhold the amount until we have received the item back.

You may inspect the item in the same way you would in a physical store. If the item has been used beyond that, an amount may be deducted for depreciation from the refund.

Yes. If you received a free product with a promotion, both the main product and the free product must be returned. Otherwise we may make a reasonable deduction corresponding to the value of the product.

You have 2 years warranty, which covers defects in material and workmanship. Contact us via the return portal or at info@jaafit.com before you send the item back. If the claim is justified, we will cover the return shipping, and you can have the item repaired, exchanged or refunded.

• Solid training bar of iron with soft, non-slip foam padding – assembles from two parts
• 8 training resistance bands in natural latex: 1x 5 kg, 1x 10 kg, 1x 15 kg, 2x 20 kg and 3x 25 kg
• 2 training handles in reinforced quality
• 2 ankle straps
• 1 door anchor with soft foam padding
• 1 Anywhere Anchor for outdoor training
• 4 carabiners with locking mechanism
• 1 travel bag for the entire set
• Free access to JAAFIT Træningsappen and 2 meal plans

• Up to 145 kg resistance – enough for even experienced users to get a hard workout at home.
• Natural latex – more expensive than typical TPE bands, but with longer lifespan and better elasticity.
• Workout bar with padding – stable and comfortable to train with.
• Anti-snap carabiners – locking mechanism so the band cannot slip out.
• Reinforced accessories – bar, handles, ankle straps and door anchor are built to last.

Yes. With resistance from 5 kg up to 145 kg the set fits all levels – from complete beginners to experienced users. In the app you’ll find programs that match your level, so you always know what to do.

You can train the whole body just as effectively as in a gym – e.g. squats, deadlifts, chest press, rowing, shoulder press, biceps curls and much more. With the door anchor you can also do cable exercises like triceps pushdown and seated row.

The bands are made of natural latex, which keeps its resilience and shape over time. To ensure a long lifespan we recommend that you:

• do not stretch the bands more than four times their original length
• avoid sharp or rough surfaces
• train with shoes on

No. The door anchor has soft padding that protects the door from scratches and marks. We recommend mounting it on the side where the door closes against the frame, or locking the door during training so it stays completely stable.

Yes. The entire set weighs under 3 kg, and the bar can be disassembled into two parts so it fits in a bag or suitcase over 53 cm. Note that the bar must not be carried in hand luggage on flights.

You gain access by creating your profile via the link in your order confirmation. If you can’t find it, check your spam filter or write to us at info@jaafit.com.

• Videos of all exercises with technique explanations
• Ready training programs for different levels and goals
• Meal plans and recipes
• An active community and the opportunity to ask our coaches questions

JAAFIT Training app and 2 meal plans are included free with JAAFIT PRO, our bundles, Pull Up Bar, Pull Up Bar & Dip Station, Dip Bar and PowerPress. For MassageRoller Mini, Pro and Bundle the 2 meal plans are included.

Yes. All exercises are explained in the app, and if you still have questions you can write directly to our coaches in the app.

No. The bar hangs on the door frame and is held securely in place by your body weight. It can be removed again without marks. The door frame should be max. 23 cm deep and mounted in a brick or concrete wall.

The pull-up bar can hold up to 110 kg.

Yes. Both MassageRoller Pro and Mini are wireless, rechargeable and designed for daily use – before training, after training or when you need to relax.